Frequently Asked Questions
1 What products does Nayon Engineering supply?
We supply a wide range of electrical products including switchgear, circuit breakers, cables, lighting solutions, solar equipment, batteries, and various electrical accessories from leading brands.
2 Do you offer bulk/wholesale pricing?
Yes, we offer competitive pricing for bulk orders and wholesale customers. Please contact our sales team for a custom quote based on your requirements.
3 What areas do you deliver to?
We deliver throughout South Africa. Delivery times vary based on location. Contact us for specific delivery information to your area.
4 How can I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can use this to track your delivery through our shipping partner's website.
5 What payment methods do you accept?
We accept EFT (Electronic Fund Transfer), credit cards, and cash on collection. For large orders, we can arrange payment terms for approved business accounts.
6 Do you provide installation services?
Yes, we offer professional installation services for electrical equipment. Our qualified technicians can handle installations of various scales. Contact us for a quote.
7 What is your return policy?
Products can be returned within 14 days of purchase if unused and in original packaging. Please refer to our Terms & Conditions for full details on returns and refunds.
8 Do products come with warranties?
Yes, all products come with manufacturer warranties. Warranty periods vary by product and brand. Please check individual product pages or contact us for specific warranty information.
9 Can I visit your showroom?
Yes, you're welcome to visit our premises in Germiston, Johannesburg. Our business hours are Monday to Friday, 8:00 AM to 5:00 PM.
10 How do I get a quote for a project?
You can request a quote by contacting us via phone, email, or through our contact form. Please provide as much detail as possible about your project requirements.
Still have questions?
Our team is here to help. Contact us and we'll get back to you as soon as possible.
Contact Us